FAQ - Questions & Answers
This section provides answers to the most frequently asked questions about the services offered and bookings.
For further information or clarification, it is always possible to contact us directly.
This section provides answers to the most frequently asked questions about the services offered and bookings.
For further information or clarification, it is always possible to contact us directly.
The two properties are located opposite each other within the same garden and share several facilities, including the bar, swimming pool, parking and reception.
The main difference lies in the room types offered:
Hotel La Pergola**** offers various types of accommodation, ranging from double to triple and quadruple rooms, making it particularly suitable for families.
Hotel La Pergola Dependance***S offers single, double and triple rooms, available in two categories:
Both properties are managed directly by us and, together with our apartments, are part of "La Pergola Group", offering a range of accommodation options to best meet the needs of every guest.
For more information and to discover all the features, please visit the "Rooms" section.
You can request a quote by clicking HERE.
To confirm the offer, a deposit of 30% of the total cost of the stay is required. The booking will be confirmed upon receipt of the deposit, while the remaining balance will be paid upon arrival.
For one-night stays, the full amount must be paid.
Cancellation/Modification Policy – SMART RATE
During certain periods, a non-refundable rate may also be available. This rate requires full prepayment of the stay at the time of booking. In the event of cancellation or modification, no refund will be provided.
You can book the "Flexible Rate" directly through our official website by CLICKING HERE and entering the number of guests and your stay dates.
A credit card is required as a guarantee at the time of booking. The total amount of the stay will be charged 7 days before arrival.
Cancellation/Modification Policy – FLEXIBLE RATE
During certain periods, a non-refundable rate may also be available. For this rate, no refund will be provided in the event of cancellation or booking modification.
No, the tourist tax is not included in the price of the stay.
For stays from 01/05 to 30/09, a tourist tax of €1,40 per person per night applies to guests aged 12 and over, for a maximum of 10 consecutive nights.
Hotel La Pergola Dependance is located approximately 800 metres from the beach, about a 10-minute walk, and around 1.2 km from the pedestrian promenade, reachable in approximately 15 minutes on foot.
Rooms are available from 2:00 PM on the day of arrival. Early check-in may be possible for an additional fee, subject to availability. Please check with Reception.
The swimming pool and parking are available from the moment of arrival. A night porter service is available for late-night arrivals.
Check-out is by 11:00 AM. Late check-out can be requested for an additional fee, subject to availability. Please check the evening before departure.
Free luggage storage is available both on arrival and on departure.
Breakfast is served every morning from 7:00 AM to 10:30 AM in our modern breakfast room located on the ground floor.
Gluten-free, lactose-free and vegan products are also available upon request.
Please note that no refunds are provided for meals not consumed.
Yes, a limited number of bicycles for adults and children are available free of charge. They can be used for a few hours and are ideal for short rides.
Bicycles cannot be reserved in advance.
Upon returning, the lock keys must always be handed back to reception.
For longer rides or if you would prefer to have a bicycle exclusively for your use, we will be happy to recommend a nearby bicycle rental service.
Yes, one parking space per room is included in your booking, located in the property's garden and available until 11:00 AM on the day of departure.
A garage parking space at Residence Airone can also be requested, subject to availability and at an additional charge.
A maximum of one dog per room is allowed, subject to an additional fee and acceptance of the dedicated pet policy.
The presence of a dog must be communicated at the time of booking.
No other pets are allowed.
Payment on-site can be made by credit card (Visa, Mastercard, Eurocard) or in cash, up to a maximum amount of €4,999.99.
Payments by cheque are not accepted.